Professional Summary:
· 12+ years of experience in IT including 7 years of experience as a Business Analyst with strong experience in the Software Development Life Cycle methodologies like Agile and Waterfall models
· Good experience working with business users as well as with Sr. management for understanding business problems, discussing scoping and presenting solutions.
· Ability to work with all members of the project team following the project through the Systems Development Life Cycle and ensuring business objectives is met.
· Coordinated meetings with customers, analyst and developers to identify customer needs, gather requirements and authorize Business Requirement Documents (BRD), Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across multiple projects
· Conducted AS-IS and TO-BE (GAP) analysis and assisted in developed process models and systems integration structure.
· Experience working as a release coordinator handing multiple releases and creation of IVB plans.
· Strong Knowledge in Software Development approaches using Rational Unified Process (RUP)
· Proficient in creating different UML diagrams using Rational Tools, MS Visio. Created Use Cases, Activity Diagrams, Class Diagrams, and Collaboration diagrams
· Experience in developing strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products and processes.
· Experience in creating test plans and performing SIT testing and validating the UAT testing efforts.
· Excellent experience identifying Siebel SR's (Service Request) based on call center responses.
· Capable of performing under pressure and handling the situation accordingly.
Excellent communication and presentation skills
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